Regular maintenance of your IT systems helps your systems to run more smoothly as well as reduce the risk of them breaking down. A well maintained IT environment should ensure your staff and business has no technology roadblocks that hamper productivity and will also lead to a reduction in support costs.
How
Today is opening day for Major League Baseball. Teams are finishing up spring training and making the last round of cuts before they start the regular season. In the MLB, each team is allowed to have 25 players on their club when they break camp. Every year each club has a handful of guys that make that decision hard for the General Manager.
Technology grows more mobile with each passing day, but the need for technical support remains the same. But, sometimes you just can't get on-site support while you are traveling. What, then, would you do if you had an urgent need for IT support, especially if your provider doesn't offer remote support?