Managed Print Solution

What is a Managed Print Solution (MPS)

MPS is a holistic, hybrid product of the photocopier and laser printer industries moving into the same market segment. MPS optimizes a customer’s printer production by outsourcing the supply, management and maintenance of their print, copier, scan and fax fleets.

A true MPS solution provides a centralised, single source, end to end print solution that covers:

  • All equipment (new and existing)
  • Supply of consumables
  • Service and maintenance
  • Finance and acquisition
  • Ongoing support and helpdesk
  • Forms and document solutions
  • Installation and decommission

From the beginning, each MPS relationship should start with a discovery and audit process.

  • Software data collection
  • Discovery of process of current asset register
  • Site and end user survey
  • Needs analysis
  • Mapping and correct device alignments
  • Crystallization of current operating expense
  • Green policies
  • Company processes and forecasts

At Future Logic, we are proud to partner with SmartPrint. Our Managed Print Solution has the ability to leverage a multitude of partnerships with manufacturers ranging from Xerox, HP, Konica Minolta, Canon, and Lexmark to service and document manage our customers.

We offer access to over 1500 technicians nationally and service a multitude of brands.

Why Us?

  1. We’re Independent. We are not aligned with any one brand or manufacturer. We independently provide you an honest and unbiased recommendation, ultimately obtaining a best fit solution for your organisation.
  2. Buying Power. Through our partnership with SmartPrint we can leverage their national cumulative buying power.
  3. Cost Reduction. By consolidating all printers, MFD’s, Photocopiers and faxes under a centralised management agreement and controlling the environment, we can provide significant and tangible cost savings.
  4. Automated. SmartPrint features customised alerts so that when toner is low or a service is required, automated requests are sent to us. These requests advise your location, device and requirements. Ordering online or via our 1300 number is also possible.
  5. One Easy Invoice. We can provide one easy cost-per-print solution covering all parts, labour consumables and equipment with no capital investment. All you need to do is pay for the prints you make under one easy consolidated monthly bill.
  6. Better Service. Through SmartPrint’s best practice approach to Service Level Agreements (SLA) we ensure SLA’s are flexible, promote limited risk and provide reward sharing benefits for all.
  7. National Service. Through SmartPrint we can provide a central 1300 number for nationwide servicing and monitoring. We retain intimate knowledge of your account, which saves having to explain your account repeatedly.

Onsite Service. If you ever have any issues with laser printers, the manufacturer will ask that you box it up and send it to them for assessment or warranty repair. SmartPrint will come to you and repair on site. If it can’t be done on site we will arrange a loan machine in the interim.