30 11, 2024

7 Great Examples of How AI is Helping Small Businesses

2024-10-02T13:00:47+08:00

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. 

The rise of affordable AI solutions has opened the door for small businesses. They can

7 Great Examples of How AI is Helping Small Businesses2024-10-02T13:00:47+08:00
25 11, 2024

Top Technologies Transforming Customer Service Today    

2024-10-02T13:00:51+08:00

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 

55% of customers like self-serve customer service over speaking to a representative.

Technology has become a game-changer

Top Technologies Transforming Customer Service Today    2024-10-02T13:00:51+08:00
15 11, 2024

Copilot in Teams – New Features, Agents & More

2024-10-02T13:00:59+08:00

Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value.

Copilot in Teams – New Features, Agents & More2024-10-02T13:00:59+08:00
10 11, 2024

Navigating the Challenges of Data Lifecycle Management   

2024-10-02T13:01:06+08:00

Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and policies. They govern the handling, storage, and eventual disposal of data.

Businesses generate and store vast amounts

Navigating the Challenges of Data Lifecycle Management   2024-10-02T13:01:06+08:00
5 11, 2024

6 Simple Steps to Enhance Your Email Security

2024-10-02T13:01:09+08:00

Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication. This means enhancing your email security has never been more critical.

Ninety-five percent of IT leaders say cyberattacks have become most sophisticated.

6 Simple Steps to Enhance Your Email Security2024-10-02T13:01:09+08:00
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